Returns & Repairs
We will repair or replace (at no charge) any goods that need repair for up to one year after purchase. Merchandise returned to us after one year's time can be replace or repaired for a charge of 18% of the wholesale cost of the item. All returns are subject to an inspection by Elements upon our receipt of goods. No repair or replacement is guaranteed. You must call our home office to get a Return Authorization number before sending back a return. We will not accept anything that is sent back to us without a return authorization.
All merchandise should be inspected at delivery. If merchandise is damaged in shipment, please make your claims within ten days of receipt. We are not responsible for damaged goods after this time.
We offer house credit for returns, but no refunds.