Shipping & Returns

Shipping

Shipping is free for all U.S. orders via USPS First Class. For delivery outside the U.S. please note the shipping options during checkout.

Orders are usually processed between 1-2 business days. Some orders may (rarely) take a bit longer.

Returns

Returns are accepted on all jewelry in its original condition within 14 days after delivery. To initiate a return simply contact us at 413-644-9994 or customerservice@elementsjillschwartz.com so that we can issue you a Return Authorization number (RA#). Include your RA# with your returned item. More details here.

Please allow 3-5 business days after receipt for us to process and refund your returned item.